Terms of Service

Welcome to ZOVA DigiTech. By accessing or using our website, services, or any digital products we provide, you agree to these Terms of Service. Please read them carefully, as they outline your rights, responsibilities, and the rules you must follow when working with us.

If you do not agree with any part of these Terms, you should not use our services.

Acceptance of Terms

By using our website and services, you confirm that:

You are at least 18 years old.
You have the authority to enter into a binding agreement.
You agree to comply with all terms stated here and any additional policies referenced on our website.

Services We Provide

ZOVA DigiTech offers various digital and marketing services, including but not limited to:

Web development
Software development
Digital marketing
SEO and PPC
Cyber security services
Branding and copywriting
AI-driven solutions

Use of Our Website

You agree NOT to:

Use the website for unlawful or harmful purposes
Attempt to hack, disrupt, or overload our systems
Copy, reproduce, or resell any content without written permission
Upload malicious software or harmful files
Misuse forms or communication channels for spam or fraudulent activities

Violation may result in suspension or legal actions.

Payments & Billing

Payment Terms

Payment terms vary depending on the project or service. You agree to:

Pay invoices by the specified due date
Cover any additional costs agreed upon during the project
Understand that delayed payments may pause or stop service delivery

Refunds

Due to the nature of digital services, refunds are not guaranteed unless:

The service was not delivered as described
There is a contractual agreement stating refund eligibility

Refund decisions are made on a case-by-case basis.

Project Timelines & Revisions

Project timelines are estimates and may vary due to:

Client delays (feedback, content submission, approvals)
Changes in project requirements
Unforeseen technical challenges

Revisions are limited to the amount agreed in your project plan or invoice.

Additional revisions may incur extra fees.

Client Responsibilities

To deliver your project successfully, you agree to:

Provide accurate and complete information
Supply required materials (content, credentials, images, etc.) on time
Approve work in a timely manner
Maintain backups of your own data when necessary

We are not responsible for delays caused by incomplete or missing materials.

Intellectual Property

Your Rights

You own all content you provide to us.

Our Rights

Until full payment is received:

Designs, code, strategies, and deliverables remain the property of ZOVA DigiTech.

After full payment:

Ownership transfers to you unless otherwise stated in your agreement.

ZOVA DigiTech retains the right to showcase completed work in our portfolio unless the client requests otherwise in writing.

Confidentiality

We respect your privacy and treat all shared information as confidential.
We will not disclose your data unless:

You give written permission
It is required by law
It is necessary to deliver the service (e.g., sharing with trusted contractors)

Third-Party Tools & Services

Some services may rely on third-party platforms such as hosting providers, Email/SMS tools, analytics software, AI tools, etc.
ZOVA DigiTech is not responsible for outages, price changes, or issues caused by third-party providers.

Limitation of Liability

To the fullest extent permitted by UK law, ZOVA DigiTech is not liable for:

Loss of revenue
Loss of data
Downtime caused by external systems
Business interruption
Any indirect, incidental, or consequential damages

Our total liability will not exceed the amount paid by the client for the service in question.

Termination of Services

We may suspend or terminate services if:

Payments are overdue
You violate these Terms
You engage in abusive, fraudulent, or harmful behaviour

You may also terminate services at any time; however, payments already made are non-refundable.

Changes to These Terms

ZOVA DigiTech may update these Terms from time to time.
Any changes will be posted on this page with a new “Last Updated” date.
Continued use of our services means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the United Kingdom.
Any disputes will be handled through UK courts or legal authorities.

Contact Us

If you have any questions about these Terms of Service, please reach out:

Email: [Your Email]
Website: zovadigitech.com
Company: ZOVA DigiTech